Building a Resilient Destination through ICTs post-COVID

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This year’s Kenyan chapter of IFITTtalk on ‘Building a Resilient Destination through ICTs post-COVID’ will take place in USIU- Africa on November 27, 2020. The event will include a one-day postgraduate Colloquium on November 26, 2020. The event is being organized jointly by IFITT, United States International University-Africa (USIU-Africa), Kenyatta University, Karatina University, and Mount Kenya University. In order to comply with the COVID – 19 protocols, this years workshop will be a blended one where a few members will congregate at USIU-Africa while the majority of the participants will participate virtually. The target audience is the tourism industry in Kenya with participants from the rest of Africa.

The first IFITTtalk in Nairobi took place in Kenyatta University on November 9, 2017 (https://www.ifitt.org/ifitttalknairobi/). IFITTtalk@Nairobi2017 received the Best IFITT talk of the Year Award during the ENTER 2018 conference held in Sweden in January 2018 (http://www.ifitt.org/ifitt-awards-2018/). The second, IFITTTalk@nairobi2018, took place in Mt. Kenya University on November 8, 2018 (https://www.ifitt.org/ifitttalknairobi-2018/) and received the IFITTTalk of the Year Award during the Enter 2019 Conference held in Nicosia, Cyprus in January 2019 (https://www.ifitt.org/ifitt-awards-2019/). The third IFITTTalk@nairobi2019, took place in Karatina University on 7th and 8th November 2019 with a Postgraduate colloquium on 6th November 2019, and received the IFITTTalk of the Year Award during the Enter 2020 Conference held in Guildford, UK in January 2020 (https://www.ifitt.org/ifitt-awards-2020/).

Registration Links

Thematic Areas

The following thematic areas will be discussed during the conference:

1. Demand Analytics - Inbound and Outbound travel analysis and use of ICTs in driving tourist numbers into the destination post - COVID

2. Supply analytics – Mapping of products, knowledge and experiences capturing, interpretation and display, post - COVID

3. Virtual Reality and Live streaming of destinations post - COVID

4. Use of Big Data and Artificial Intelligence in destinations post - COVID

5. Creating Interactive Integrated Destination Management post – COVID.

Online registration deadline: November 16, 2020

About the IFITTtalk

The International Federation for Information Technologies and Travel and Tourism (IFITT) is a global community for the discussion, exchange and development of knowledge about the use and impact of new Information and Communication Technologies (ICT) in the travel and tourism industry and the general travel experience.

Every year, in addition to its main eTourism annual conference, IFITT encourages the organization of local workshops in chapters around the world where its members are represented. These workshops are referred to as IFITTtalks.

About IFITTtalk@Nairobi 2020

IFITTtalk@Nairobi 2020 is organized around the theme of Building a Resilient Destination through ICTs post-COVID. The purpose of this seminar is to present stakeholders with scenarios where ICTs can be discussed with a view of informing, educating and enriching the knowledge of various stakeholders on the use of ICTs in facilitating destination recovery from the COVID-19 pandemic.

This year’s event will also include a one day postgraduate colloquium, where postgraduate students undertaking Hospitality and Tourism Technology- related studies will present their concept, proposals and theses. A pool of experts drawn from Academia and industry will guide the presenters on the current trends in their areas of study.

The event features Travel, Tourism and Technology experts and practitioners drawn from such organisations including, among others

  • Ministry of Tourism and Wildlife (including the relevant parastatals)
  • KTF – KAHC, KATA, KATO, EMAK, PERAK, EK and other private sector associations
  • Google
  • Amadeus
  • Facebook
  • CoG
  • Kenya Airways
  • USIU-Africa
  • Kenyatta University
  • Karatina University
  • Mount Kenya University

Contact Information

USIU-Africa - Host

Dr Mary Mutisya-Mutungi, Chairperson, Department of Hotel & Restaurant Management
Phone: +254 722 299278
Email: marymutisya@usiu.ac.ke

Kenyatta University

Dr Esther Munyiri, Chairperson, Department of Hospitality and Tourism Management
Phone: +254 721257133
Email: kagure.esther@ku.ac.ke

Karatina University

Dr Nyabisi Mengo, Lecturer, Department of Tourism and Hospitality Management
Phone: +254 727 586399
Email: mnyabisi@karu.ac.ke

Mt. Kenya University

Dr Ray Mutinda, Lecturer, Department of Hospitality Management
Phone: +254 721 472441
Email: rmutinda@mku.ac.ke

INTERNATIONAL FEDERATION FOR INFORMATION TECHNOLOGY AND TRAVEL AND TOURISM (IFITT) WORKSHOP
NOVEMBER 27, 2020
TIME EVENT FACILITATOR
0900 - 0915 Introduction and Setting the Agenda Dr Ray Mutinda
0915 - 0925 Keynote address: Introduction to IFITT and IFITT talk Prof Zheng Xiang of Virginia Tech, USA President, IFITT
0925-1000 Opening Remarks Dean, USIU, Chandaria School of Business Dean, Kenyatta University Dean, Karatina University Dean, Mount Kenya University DVC USIU VC USIU Guest of Honour: CAS, Ministry of Tourism and Wildlife Dr. Mary Mutisya-Mutungi
1000 – 1100 Demand Analytics – Inbound and Outbound travel analysis and use of ICTs in driving tourist numbers into the destination post – COVID Google Amadeus
1100 - 1110 Health Break Dr Nyabisi Mengo
1110 - 1200 Supply analytics – Mapping of products, knowledge and experiences capturing, interpretation and display, post - COVID Facebook Google
1200 - 1230 Virtual Reality and Live streaming of destinations post - COVID KTB
1230 - 1300 Use of Big Data and Artificial Intelligence in destinations post - COVID TBA
1300 - 1400 Lunch Break Dr Nyabisi Mengo
1400 - 1500 Creating Interactive Integrated Destination Management post – COVID TBA
1500 – 1600 Panel Discussion (Q&A) MoTW
1600 – 1610 Closing Remarks Dr Esther Munyiri
1610 – 1630 Vote of Thanks Dr Nyabisi Mengo

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