"The Mission"
The mission of the ICT Division is to collaborate with the university community to lead the advancement of scholarship through the appropriate integration of technology. In doing so, we seek to empower our students, faculty and staff to use information technology to promote life-long learning for the benefit of humankind and apply that knowledge for the development of our surrounding community. We recognize ICT as a tool that enables you to create, learn, explore, teach, increase productivity, solve problems, and go wherever your curiosity and imagination may lead.The ICT Division has the following departments;
- Business Applications Department
- Service Delivery Department
- Infrastructure Department
Getting Started - Faculty
Joining a new University can be overwhelming; new buildings, new processes, new departments, new faces, not to mention new systems and technology. This is why the ICT Division has provided the following information, to ensure that you are aware of what you can expect as you join the USIU-Africa family.
Step.1 | HR will authorize the creation of your network username and password by sending instructions to the ICT Division. If you are adjunct faculty – the information will be forwarded by the respective School. |
Step.2 | ICT will send you an SMS confirming that your account has been created. The message will also contain your log in credentials. |
Step.3 | Log into your PC using the credentials that have been provided. |
Step.4 | Change your password at first log on. Your password must be at least 6 characters long and include a capital letter, a special character (!@#$%^&*()+-?>=<) and a number. |
Step.5 | Email Once you have successfully logged on, please dial Ext 333 and ask the ICT Division to configure your email for you. This will be done remotely and only takes 3 minutes. |
Step.6 | Printing The ICT Division will also set up your printing account remotely and ensure that you can photocopy and scan successfully. |
Step.7 | Internet Your profile will be configured for you remotely and the ICT Division will ensure that you can successfully browse internal and external resources. |
Step.8 | Z:Folder This is the location where important documents should be stored. The ICT Division backs up this information every day. It is recommended that you use this central repository for important documents. |
Step.9 | Ext 333 or helpdesk@usiu.ac.ke If you experience any challenges with ICT systems or services, simply dial Ext 333 or send an email to helpdesk@usiu.ac.ke |
Getting Started - Staff
Joining a new organization can be overwhelming; new buildings, new processes, new departments, new faces, not to mention new systems and technology. This is why the ICT Division has provided the following information, to ensure that you are aware of what you can expect as you join the USIU-Africa family.
Step.1 | HR will authorize the creation of your network username and password by sending instructions to the ICT Division. |
Step.2 | ICT will send you an SMS confirming that your account has been created. The message will also contain your log in credentials. |
Step.3 | Log into your PC using the credentials that have been provided. |
Step.4 | Change your password at first log on. Your password must be at least 6 characters long and include a capital letter, a special character (!@#$%^&*()+-?>=<) and a number. |
Step.5 | Email Staff at USIU-Africa communicate and collaborate using Microsoft Outlook. Once you have successfully logged on, please dial Ext 333 and ask the ICT Division to configure your email for you. This will be done remotely and only takes 3 minutes. |
Step.6 | Printing The ICT Division will also set up your printing account remotely and ensure that you can photocopy and scan successfully. |
Step.7 | Internet Your profile will be configured for you remotely and the ICT Division will ensure that you can successfully browse internal and external resources. |
Step.8 | Z:Folder This is the location where important documents should be stored. The ICT Division backs up this information every day. It is recommended that you use this central repository for important documents. |
Step.9 | Ext 333 or helpdesk@usiu.ac.ke If you experience any challenges with ICT systems or services, simply dial Ext 333 or send an email to helpdesk@usiu.ac.ke |
Getting Started - Student
Joining a new University can be overwhelming; new people, new faculty, new buildings, new processes, new departments, not to mention new systems and technology. This is why the ICT Division has provided the following information, to ensure that you are aware of what you can expect as you join the USIU-Africa family.
Step.1 | Admissions will authorize the creation of your network username and password by sending instructions to the ICT Division |
Step.2 | ICT will send you an SMS confirming that your account has been created |
Step.3 | Log into any PC using the credentials that have been sent to you |
Step.4 | Change your password at first log on Your password must be at least 6 characters long and include a capital letter, a special character (!@#$%^&*()+-?>=<) and a number. |
Step.5 | Email If you are not sure about your USIU-Africa email credentials, please call Ext 333 or send an email to helpdesk@usiu.ac.ke for assistance on how to log in. This account is important because all official communication will be directed to this account. |
Internships Opportunities at ICT
USIU-Africa is committed to encouraging university students as they pursue their studies in the field of Information and Communications Technology. Internships are available in various sections within the ICT Division– Multimedia, Infrastructure and Service Delivery. Internships run for the duration of a full semester which is 4 months. Students are trained in advance and accompanied by full time members of the ICT Division during their first four weeks as they undertake different assignments. Thereafter, supervision tapers off as they become more conversant with the technology and processes of the University. By the time they leave, students have gained a first-hand insight on how technology is used to drive enterprises forward.
Policies and Computer Lab Regulations
Data Security and Ethics
Computer Lab Regulations
Use of Personal Computers
ICT Support Contacts.
On Campus
Telephone: Ext 333
Off Campus
Telephone: +254 730 116 333
Email
Helpdesk
Multimedia
CX Training Manuals and Videos
For students - https://cx.usiu.ac.ke/ICS/Student/Online_Tutorial_-_JICS.jnz
For faculty - https://cx.usiu.ac.ke/ICS/Faculty/CX_Tutorials.jnz