ICT Division
Information and Communications Technology
"The Mission"
The mission of the ICT Division is to collaborate with the university community to lead the advancement of scholarship through the appropriate integration of technology. In doing so, we seek to empower our students, faculty and staff to use information technology to promote life-long learning for the benefit of humankind and apply that knowledge for the development of our surrounding community. We recognize ICT as a tool that enables you to create, learn, explore, teach, increase productivity, solve problems, and go wherever your curiosity and imagination may lead.The ICT Division has the following departments;
- Business Applications Department
- Service Delivery Department
- Infrastructure Department
Getting Started - Faculty
Joining a new University can be overwhelming; new buildings, new processes, new departments, new faces, not to mention new systems and technology. This is why the ICT Division has provided the following information, to ensure that you are aware of what you can expect as you join the USIU-Africa family.
| Step.1 | HR will authorize the creation of your network username and password by sending instructions to the ICT Division. If you are adjunct faculty – the information will be forwarded by the respective School. |
| Step.2 | ICT will send you an SMS confirming that your account has been created. The message will also contain your log in credentials. |
| Step.3 | Log into your PC using the credentials that have been provided. |
| Step.4 | Change your password at first log on. Your password must be at least 6 characters long and include a capital letter, a special character (!@#$%^&*()+-?>=<) and a number. |
| Step.5 | Email Once you have successfully logged on, please dial Ext 333 and ask the ICT Division to configure your email for you. This will be done remotely and only takes 3 minutes. |
| Step.6 | Printing The ICT Division will also set up your printing account remotely and ensure that you can photocopy and scan successfully. |
| Step.7 | Internet Your profile will be configured for you remotely and the ICT Division will ensure that you can successfully browse internal and external resources. |
| Step.8 | Z:Folder This is the location where important documents should be stored. The ICT Division backs up this information every day. It is recommended that you use this central repository for important documents. |
| Step.9 | Ext 333 or helpdesk@usiu.ac.ke If you experience any challenges with ICT systems or services, simply dial Ext 333 or send an email to helpdesk@usiu.ac.ke |
Getting Started - Staff
Joining a new organization can be overwhelming; new buildings, new processes, new departments, new faces, not to mention new systems and technology. This is why the ICT Division has provided the following information, to ensure that you are aware of what you can expect as you join the USIU-Africa family.
| Step.1 | HR will authorize the creation of your network username and password by sending instructions to the ICT Division. |
| Step.2 | ICT will send you an SMS confirming that your account has been created. The message will also contain your log in credentials. |
| Step.3 | Log into your PC using the credentials that have been provided. |
| Step.4 | Change your password at first log on. Your password must be at least 6 characters long and include a capital letter, a special character (!@#$%^&*()+-?>=<) and a number. |
| Step.5 | Email Staff at USIU-Africa communicate and collaborate using Microsoft Outlook. Once you have successfully logged on, please dial Ext 333 and ask the ICT Division to configure your email for you. This will be done remotely and only takes 3 minutes. |
| Step.6 | Printing The ICT Division will also set up your printing account remotely and ensure that you can photocopy and scan successfully. |
| Step.7 | Internet Your profile will be configured for you remotely and the ICT Division will ensure that you can successfully browse internal and external resources. |
| Step.8 | Z:Folder This is the location where important documents should be stored. The ICT Division backs up this information every day. It is recommended that you use this central repository for important documents. |
| Step.9 | Ext 333 or helpdesk@usiu.ac.ke If you experience any challenges with ICT systems or services, simply dial Ext 333 or send an email to helpdesk@usiu.ac.ke |
Getting Started - Student
Joining a new University can be overwhelming; new people, new faculty, new buildings, new processes, new departments, not to mention new systems and technology. This is why the ICT Division has provided the following information, to ensure that you are aware of what you can expect as you join the USIU-Africa family.
| Step.1 | Admissions will authorize the creation of your network username and password by sending instructions to the ICT Division |
| Step.2 | ICT will send you an SMS confirming that your account has been created |
| Step.3 | Log into any PC using the credentials that have been sent to you |
| Step.4 | Change your password at first log on Your password must be at least 6 characters long and include a capital letter, a special character (!@#$%^&*()+-?>=<) and a number. |
| Step.5 | Email If you are not sure about your USIU-Africa email credentials, please call Ext 333 or send an email to helpdesk@usiu.ac.ke for assistance on how to log in. This account is important because all official communication will be directed to this account. |
Internships Opportunities at ICT
USIU-Africa is committed to encouraging university students as they pursue their studies in the field of Information and Communications Technology. Internships are available in various sections within the ICT Division– Multimedia, Infrastructure and Service Delivery. Internships run for the duration of a full semester which is 4 months. Students are trained in advance and accompanied by full time members of the ICT Division during their first four weeks as they undertake different assignments. Thereafter, supervision tapers off as they become more conversant with the technology and processes of the University. By the time they leave, students have gained a first-hand insight on how technology is used to drive enterprises forward.
Policies and Computer Lab Regulations
Data Security and Ethics
- The university employs various measures to protect the security of its computing resources and of their users’ accounts. Users should be aware that the university cannot guarantee such security. Users should therefore engage in "safe computing" practices by establishing appropriate access restrictions for their accounts, guarding their passwords if necessary, and changing them regularly.
- Data transfer on the University network should be for business purposes only – research and assignments
- All data should be scanned for viruses and other malware before being used, saved or transferred on the university network
- Transmission of harassing, discriminatory or otherwise objectionable E-mail or files (as determined by the recipient) is strictly prohibited.
- Use of another person’s account or access to their personal files without their consent is strictly prohibited.
- Access to ICT Services is provided initially using standard passwords. Protect your password and change it immediately upon activation and when you suspect it has been compromised.
- Students will be held responsible for all activities that occur using their credentials.
- Data files pertaining to assignments and research can be saved to the individual’s home directory commonly called a z: folder.
- Data in the z: folder is backed up by ICT on a daily basis.
- Students should not save data onto local hard drives since these could fail and be formatted or replaced without notice
- Information in the z: folder is cleaned out at the end of EVERY semester and students are responsible for taking their information off site
- Files that do not conform to University policy e.g. music, videos, games, may be periodically deleted by the antivirus from z: folders
- Users should be aware that university computing resources are intended to support our core business – learning and research. These can be queried routinely or when the need arises to establish patterns, accountability and responsibility for activities that place the University at risk.
Computer Lab Regulations
- Only students who meet the criteria set out in Section 5.2 should enter the labs. Students who access services contrary to these rules will face disciplinary action
- Time in the lab is supervised by faculty and supervisors who are responsible for assisting and ensuring that equipment is safeguarded.
- Students should always show their ID Card with the appropriate sticker in place to security personnel every time they enter these facilities.
- Students are not permitted to play GAMES or do personal work in the labs. These are strictly for research and assignments.
- Pirating of software, music, videos and any other electronic information is not allowed.
- Students are not allowed to modify any application or delete any system/application file
- Students are not allowed to move equipment out of any Lab
- Foods and drinks are not allowed in the Computer Labs
- Students should not make noise or cause disturbance in the Lab premises.
- Fraudulent, harassing or obscene messages and or materials are not to be sent, printed, requested, displayed, or stored within the USIU-Africa computing system.
- Any student found in contravention of these rules will face disciplinary actions.
Use of Personal Computers
- All personal computers using ICT Facilities on the campus should be registered with the ICT Division
- Personal Computers should be presented to security personnel for inspection upon request and signed in and out of various buildings
- Personal Computers accessing the wireless network MUST have licensed software and a current, up to date antivirus running
- Personal Computers are not allowed into the teaching labs and can only be plugged in at the General Lab in the designated section
- Students will be held responsible for exposing the University network to ICT risks through their equipment.
- Personal Computers should not be used for making profits, personal gain or in any way that is likely to compromise the University mission.
ICT Support Contacts.
On Campus
Telephone: Ext 333
Off Campus
Telephone: +254 730 116 333
Email
Helpdesk
Multimedia
CX Training Manuals and Videos
For students - https://cx.usiu.ac.ke/ICS/Student/Online_Tutorial_-_JICS.jnz
For faculty - https://cx.usiu.ac.ke/ICS/Faculty/CX_Tutorials.jnz
ICT Division
Information and Communications Technology
"The Mission"
The mission of the ICT Division is to collaborate with the university community to lead the advancement of scholarship through the appropriate integration of technology. In doing so, we seek to empower our students, faculty and staff to use information technology to promote life-long learning for the benefit of humankind and apply that knowledge for the development of our surrounding community. We recognize ICT as a tool that enables you to create, learn, explore, teach, increase productivity, solve problems, and go wherever your curiosity and imagination may lead.The ICT Division has the following departments;
- Business Applications Department
- Service Delivery Department
- Infrastructure Department
Getting Started - Faculty
Joining a new University can be overwhelming; new buildings, new processes, new departments, new faces, not to mention new systems and technology. This is why the ICT Division has provided the following information, to ensure that you are aware of what you can expect as you join the USIU-Africa family.
| Step.1 | HR will authorize the creation of your network username and password by sending instructions to the ICT Division. If you are adjunct faculty – the information will be forwarded by the respective School. |
| Step.2 | ICT will send you an SMS confirming that your account has been created. The message will also contain your log in credentials. |
| Step.3 | Log into your PC using the credentials that have been provided. |
| Step.4 | Change your password at first log on. Your password must be at least 6 characters long and include a capital letter, a special character (!@#$%^&*()+-?>=<) and a number. |
| Step.5 | Email Once you have successfully logged on, please dial Ext 333 and ask the ICT Division to configure your email for you. This will be done remotely and only takes 3 minutes. |
| Step.6 | Printing The ICT Division will also set up your printing account remotely and ensure that you can photocopy and scan successfully. |
| Step.7 | Internet Your profile will be configured for you remotely and the ICT Division will ensure that you can successfully browse internal and external resources. |
| Step.8 | Z:Folder This is the location where important documents should be stored. The ICT Division backs up this information every day. It is recommended that you use this central repository for important documents. |
| Step.9 | Ext 333 or helpdesk@usiu.ac.ke If you experience any challenges with ICT systems or services, simply dial Ext 333 or send an email to helpdesk@usiu.ac.ke |
Getting Started - Staff
Joining a new organization can be overwhelming; new buildings, new processes, new departments, new faces, not to mention new systems and technology. This is why the ICT Division has provided the following information, to ensure that you are aware of what you can expect as you join the USIU-Africa family.
| Step.1 | HR will authorize the creation of your network username and password by sending instructions to the ICT Division. |
| Step.2 | ICT will send you an SMS confirming that your account has been created. The message will also contain your log in credentials. |
| Step.3 | Log into your PC using the credentials that have been provided. |
| Step.4 | Change your password at first log on. Your password must be at least 6 characters long and include a capital letter, a special character (!@#$%^&*()+-?>=<) and a number. |
| Step.5 | Email Staff at USIU-Africa communicate and collaborate using Microsoft Outlook. Once you have successfully logged on, please dial Ext 333 and ask the ICT Division to configure your email for you. This will be done remotely and only takes 3 minutes. |
| Step.6 | Printing The ICT Division will also set up your printing account remotely and ensure that you can photocopy and scan successfully. |
| Step.7 | Internet Your profile will be configured for you remotely and the ICT Division will ensure that you can successfully browse internal and external resources. |
| Step.8 | Z:Folder This is the location where important documents should be stored. The ICT Division backs up this information every day. It is recommended that you use this central repository for important documents. |
| Step.9 | Ext 333 or helpdesk@usiu.ac.ke If you experience any challenges with ICT systems or services, simply dial Ext 333 or send an email to helpdesk@usiu.ac.ke |
Getting Started - Student
Joining a new University can be overwhelming; new people, new faculty, new buildings, new processes, new departments, not to mention new systems and technology. This is why the ICT Division has provided the following information, to ensure that you are aware of what you can expect as you join the USIU-Africa family.
| Step.1 | Admissions will authorize the creation of your network username and password by sending instructions to the ICT Division |
| Step.2 | ICT will send you an SMS confirming that your account has been created |
| Step.3 | Log into any PC using the credentials that have been sent to you |
| Step.4 | Change your password at first log on Your password must be at least 6 characters long and include a capital letter, a special character (!@#$%^&*()+-?>=<) and a number. |
| Step.5 | Email If you are not sure about your USIU-Africa email credentials, please call Ext 333 or send an email to helpdesk@usiu.ac.ke for assistance on how to log in. This account is important because all official communication will be directed to this account. |
Internships Opportunities at ICT
USIU-Africa is committed to encouraging university students as they pursue their studies in the field of Information and Communications Technology. Internships are available in various sections within the ICT Division– Multimedia, Infrastructure and Service Delivery. Internships run for the duration of a full semester which is 4 months. Students are trained in advance and accompanied by full time members of the ICT Division during their first four weeks as they undertake different assignments. Thereafter, supervision tapers off as they become more conversant with the technology and processes of the University. By the time they leave, students have gained a first-hand insight on how technology is used to drive enterprises forward.
Policies and Computer Lab Regulations
Data Security and Ethics
- The university employs various measures to protect the security of its computing resources and of their users’ accounts. Users should be aware that the university cannot guarantee such security. Users should therefore engage in "safe computing" practices by establishing appropriate access restrictions for their accounts, guarding their passwords if necessary, and changing them regularly.
- Data transfer on the University network should be for business purposes only – research and assignments
- All data should be scanned for viruses and other malware before being used, saved or transferred on the university network
- Transmission of harassing, discriminatory or otherwise objectionable E-mail or files (as determined by the recipient) is strictly prohibited.
- Use of another person’s account or access to their personal files without their consent is strictly prohibited.
- Access to ICT Services is provided initially using standard passwords. Protect your password and change it immediately upon activation and when you suspect it has been compromised.
- Students will be held responsible for all activities that occur using their credentials.
- Data files pertaining to assignments and research can be saved to the individual’s home directory commonly called a z: folder.
- Data in the z: folder is backed up by ICT on a daily basis.
- Students should not save data onto local hard drives since these could fail and be formatted or replaced without notice
- Information in the z: folder is cleaned out at the end of EVERY semester and students are responsible for taking their information off site
- Files that do not conform to University policy e.g. music, videos, games, may be periodically deleted by the antivirus from z: folders
- Users should be aware that university computing resources are intended to support our core business – learning and research. These can be queried routinely or when the need arises to establish patterns, accountability and responsibility for activities that place the University at risk.
Computer Lab Regulations
- Only students who meet the criteria set out in Section 5.2 should enter the labs. Students who access services contrary to these rules will face disciplinary action
- Time in the lab is supervised by faculty and supervisors who are responsible for assisting and ensuring that equipment is safeguarded.
- Students should always show their ID Card with the appropriate sticker in place to security personnel every time they enter these facilities.
- Students are not permitted to play GAMES or do personal work in the labs. These are strictly for research and assignments.
- Pirating of software, music, videos and any other electronic information is not allowed.
- Students are not allowed to modify any application or delete any system/application file
- Students are not allowed to move equipment out of any Lab
- Foods and drinks are not allowed in the Computer Labs
- Students should not make noise or cause disturbance in the Lab premises.
- Fraudulent, harassing or obscene messages and or materials are not to be sent, printed, requested, displayed, or stored within the USIU-Africa computing system.
- Any student found in contravention of these rules will face disciplinary actions.
Use of Personal Computers
- All personal computers using ICT Facilities on the campus should be registered with the ICT Division
- Personal Computers should be presented to security personnel for inspection upon request and signed in and out of various buildings
- Personal Computers accessing the wireless network MUST have licensed software and a current, up to date antivirus running
- Personal Computers are not allowed into the teaching labs and can only be plugged in at the General Lab in the designated section
- Students will be held responsible for exposing the University network to ICT risks through their equipment.
- Personal Computers should not be used for making profits, personal gain or in any way that is likely to compromise the University mission.
ICT Support Contacts.
On Campus
Telephone: Ext 333
Off Campus
Telephone: +254 730 116 333
Email
Helpdesk
Multimedia
CX Training Manuals and Videos
For students - https://cx.usiu.ac.ke/ICS/Student/Online_Tutorial_-_JICS.jnz
For faculty - https://cx.usiu.ac.ke/ICS/Faculty/CX_Tutorials.jnz