By Njoki Chege

As remote work continues to shape modern workplaces, virtual interviews have become a crucial part of the hiring process. To help students navigate this shift, the Mastercard Foundation Scholars Program at USIU-Africa, through its Transition Office, organized a training session on February 21. The session was led by Frank Ojwang, Chief Manager, Development under the Advancement and Partnership Division. The training focused on equipping Mastercard Foundation Scholars with the skills needed to excel in virtual interviews.

"We are in an era where remote work and virtual meetings are the norm," Frank noted. "Virtual interviews are just as important as in-person ones—sometimes they are your first impression with a potential employer, and you don’t want to let that slip away due to poor preparation," he said.

Frank highlighted that while virtual interviews might seem less formal than in-person meetings, they required the same level of professionalism. “You must bring your ‘A game’ to every virtual interview. This means being well-prepared, being in a quiet and professional environment, dressing appropriately, and ensuring that your technology works smoothly. Test your camera, microphone, and internet connection well before the interview to avoid any last-minute glitches,’’ he explained. Body language was another key focus of the session. Frank highlighted the importance of maintaining eye contact by looking directly into the camera, sitting up straight, and minimizing distractions in the background.

One of the most significant points he made during the training was the importance of preparation. "Before your interview, research the company, understand the job description, and prepare to discuss your skills and experiences clearly and confidently," he advised. "Virtual or in-person, the employer is looking to see if you're a good fit for their team, and the best way to show that is through thorough preparation."

Another crucial aspect of the training was the focus on inclusivity and accessibility. Ms. Madzo, the Lead of the Mastercard Foundation Scholars Program Transition Office at USIU Africa, also addressed the students, particularly emphasizing the importance of being open about any accommodation needs during virtual interviews. “As we prepare to enter the workforce, it's important to advocate for yourself," Ms. Madzo said. "If you have any accommodation needs, particularly for those with disabilities, be proactive in communicating them with your potential employers. Don’t assume they know what adjustments might be necessary," she added.

Frank echoed her sentiment, adding, "Remember, the interviewer is not always aware of your specific needs unless you make them known. You have the right to ask for what you need to ensure that the interview process is fair and accessible to you."

“Mastering virtual interviews is a skill that will serve you well in the future. With the right preparation and mindset, you can turn a virtual interview into an opportunity to impress and secure your dream job,” Frank concluded.